MedData API is operated by Anthesia LLC. Payments are processed by Polar.sh, our merchant of record, which handles billing, invoicing, sales tax, and VAT.
Subscriptions
Plans are billed monthly in advance and renew automatically until cancelled.
Cancellation
You may cancel anytime from your billing portal or by emailing support@anthesia.io. Your plan stays active through the end of the current billing period, then stops renewing. No cancellation fees.
Refunds
- Money-back guarantee — if you're not satisfied within 14 business days of your first payment on a paid plan, email us for a full refund.
- Billing errors or service issues — if you were charged in error or a service problem prevented you from using the API, contact us and we'll make it right with a full or pro-rated refund.
- After 14 business days, the current month's payment is generally non-refundable, but we review every request individually and err on the side of fairness.
How to request
Email support@anthesia.io with your account email. We respond within 2 business days. Refunds are issued through Polar.sh to your original payment method.
Contact
Anthesia LLC — support@anthesia.io. See also our Terms of Service and Privacy Policy.